© HYPrLock, GoldPanner Software Made with Xara e-Mail support support@goldpanner.ca is the main method of support. GoldPanner support is not supplied 24/7. However endeavors are made to provide the quickest possible response during office hours on most days. *Pacific Standard Time. PDF/eBook/CD Distribution and Access Security Telephone support is provided by appointment only. HYPrLock telephone support can be arranged by prior appointment. Long Distance calls are provided using MagicJack during office hours on most days. *e-mail for information (charges may apply) Remote support is provided by appointment only. HYPrLock is a “do it yourself” security system but remote support may be arranged by prior appointment. Remote support can demonstrate or setup HYPrLock remotely on a customers computer. *e-mail for information (charges may apply)